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Simple Self-Service Inspections & Appraisals

Get accurate inspection and valuation reports for mortgages, insurance underwriting and more with Viewpoint. The quick, simple and FREE self-appraisal tool.

Everything you need in one simple tool

Safely and simply collect the information you need from inside homes and properties without breaking COVID-19 distancing rules. Viewpoint is used and trusted by lenders, appraisers, underwriters and AMCs nationwide.

  • Safe

    Get accurate, comprehensive information without your agents or appraisers needing to visit.

  • Simple

    Viewpoint guides homeowners through the self-inspection process. It’s quick and easy for any user.

  • Secure

    Keep your business safe from fraud with photo metadata capture and tamper-proof security measures.

  • Seamless

    No downloads required - Viewpoint works seamlessly on your customer’s camera-enabled cell phone or tablet.

Woman in mask using hand sanatizer

The right tool at the right time.

Here’s the thing. Array (the company behind Viewpoint) didn’t build this tool because of COVID-19. We built it because today’s homeowners don’t want strangers wandering their homes. We built it because Fannie Mae and Freddie Mac approved self-service appraisals and because insurance providers wanted less risk. We built it, because you wanted it.

It just happens that the tool you wanted is perfect for helping you carry out self-service inspections without putting your appraisers, agents, or customers at risk too.

Even before you learn how easy it is to add extra functionality with no-code our custom form builder, workflows and automations, you’ll find that Viewpoint is the right tool while homeowners are self-isolating. And it’ll still be the right tool when they’re not.

How does Viewpoint work?

Viewpoint is the self-service inspection app for both homeowners and appraisers. It’s the quick and easy way to secure high-quality, accurate information and images of any property - inside and out. Your agents leverage out-of the box, purpose-built forms and send a link, then the homeowner or other on-site contact does the rest with their device’s camera.

  • Online home report

    You order a report

    Request a standard report or set up a paid-for account to build your own using a simple drag-and-drop builder. Viewpoint works as a stand-alone tool or as part of your current systems.

  • Phone text message

    Viewpoint contacts the occupant

    A text message or email sends the occupant a single-use link that works on any device and any browser. No downloads needed.

  • Home photos

    The occupant carries out their own inspection

    The app guides the user through your custom form, collecting accurate information and requesting clear photographs where necessary.

  • Report email attachment

    Your report arrives

    As soon as the occupant finishes their self-inspection, you - or the appraiser - receive a full report immediately.

Any user, any device

Don’t worry about whether they’re Apple or Android. Viewpoint is a web app that works on any camera-enabled mobile device. And it always captures secure, traceable photo metadata to prevent fraud.

Modern kitchen dining room Phone taking photo with Viewpoint phone app

Full browser support

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Your questions, answered

Have questions? We’ve got answers here. Or you can call us now on 302-597-9015.

Who can use Viewpoint?

We built this app for mortgage lenders, banks, AMCs and insurers, but it can be customised for any business who needs a secure self-service inspection platform.

How customisable is Viewpoint?

Viewpoint is not just self-service for the homeowner carrying out the home inspection. It’s self-service for everyone. Drag-and-drop builders make it easy to change, customise and brand your self-appraisal forms yourself.

Can I embed Viewpoint into my existing site?

We built this tool to be embedded. Most self-service apps are either one part of a larger tech ecosystem, or completely stand-alone. Viewpoint - and all Array products - are built to work alone, or to integrate with your existing platform.

Do homeowners need to install an app?

No. Viewpoint does everything through the web. As long as their cell phone, tablet or other smart device has a camera and a web browser, they’re ready to go!

Can self-service appraisals be used in any situation?

Even before the COVID-19 health situation, regulations were being relaxed. Simplified inspections are now valid on all properties worth below $400k, and “hybrid” appraisals combining self-service inspections with public data and aerial and online images are more popular than ever.

How can I view all of my orders in one place, customize my inspections or integrate with my existing systems?

Viewpoint is free for single use, out-of-the-box inspections, and can be used as often as you’d like. If you want a dedicated account where you can view all in-process inspections, customize your own inspection criteria, add your branding, build workflows and more, head over to Array to sign up for an account. Or try it now for free!

When can I get started?

You can order Viewpoint right now. It’s fully tested and ready to go. Just fill out the form below and we’ll get started.